Name: Watermain.ca
Address: 1985 Queens Avenue, West Vancouver, BC, CA
Telephone: (604) 239-9934
Price range: $$
Rating: 4.9

Question 1

What causes water mains to leak?

Accepted Answer

Water main leaks can be caused by several factors including pipe age and corrosion, ground movement and settling, temperature fluctuations causing expansion/contraction, tree root intrusion, poor installation, excessive water pressure, and external damage from construction activities.

Question 2

How does non-invasive leak detection work?

Accepted Answer

Non-invasive leak detection uses advanced technologies like acoustic leak detection (listening for leak sounds), ground penetrating radar (GPR) to map underground pipes, thermal imaging to detect temperature variations, and pressure monitoring to identify pressure drops - all without digging or excavation.

Question 3

Do you offer after-hours support for municipalities?

Accepted Answer

Yes, we provide 24/7 emergency support for municipalities and government agencies. Our emergency hotline (604) 239-9934 is staffed around the clock, and we can deploy mobile units within 30-60 minutes for critical situations.

Question 4

How quickly can you respond to emergencies?

Accepted Answer

Emergency response times: Metro Vancouver (30 minutes), Fraser Valley & Vancouver Island (60 minutes), BC Interior (2 hours). We maintain mobile units strategically positioned across BC for rapid deployment.

Question 5

What equipment do you use for leak detection?

Accepted Answer

We use state-of-the-art equipment including Gutermann leak noise correlators, AquaScan™ 620L systems, ZONESCAN sensor grids, ground penetrating radar (GPR), thermal imaging cameras, and pressure monitoring systems.

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