Name: Watermain.ca
Address: 1985 Queens Avenue, West Vancouver, BC, CA
Telephone: (604) 239-9934
Price range: $$

Question 1

What causes water mains to leak?

Accepted Answer

Water main leaks can be caused by several factors including pipe age and corrosion, ground movement and settling, temperature fluctuations causing expansion/contraction, tree root intrusion, poor installation, excessive water pressure, and external damage from construction activities.

Question 2

How does non-invasive leak detection work?

Accepted Answer

Non-invasive leak detection uses advanced technologies like acoustic leak detection (listening for leak sounds), ground penetrating radar (GPR) to map underground pipes, thermal imaging to detect temperature variations, and pressure monitoring to identify pressure drops - all without digging or excavation.

Question 3

Do you offer after-hours support for municipalities?

Accepted Answer

Yes, we provide 24/7 emergency support for municipalities and government agencies. Our emergency hotline (604) 239-9934 is staffed around the clock, and we can deploy mobile units within 30-60 minutes for critical situations.

Frequently Asked Questions

General Services

What causes water mains to leak?

How does non-invasive leak detection work?

Do you offer after-hours support for municipalities?

Can you provide official reports for legal or insurance use?

How much area can be scanned in a single day?

Technology & Equipment

What equipment do you use for leak detection?

How accurate is your leak detection?

Can you detect leaks in all types of pipes?

What's the difference between acoustic and GPR detection?

Do weather conditions affect leak detection?

Emergency Services

How quickly can you respond to emergencies?

What constitutes a water main emergency?

Do you work with emergency services and municipalities?

Can you provide emergency services on weekends and holidays?

What information do you need for emergency dispatch?

Commercial & Municipal

Do you work with large commercial properties?

Can you provide ongoing monitoring services?

Do you work with engineering consultants?

Can you help with water loss audits?

Do you provide services for construction projects?

Costs & Scheduling

How much does leak detection cost?

Do you charge extra for emergency services?

How far in advance should we book services?

Do you offer volume discounts for large projects?

What's included in your service fee?

Service Areas & Coverage

Which areas do you serve?

Do you travel to remote locations?

Can you work on First Nations territories?

Do you serve residential customers?

What if we already tried another company?

Still Have Questions?